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Al Fakher Mint Air Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Mint Air line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Mint Air is either created or lost.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Why warranty and after sales matters on the Mint Air
A clear dead on arrival policy removes friction for retail partners.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mint Air |
| Brand | Al Fakher |
| Category | Flavours |
| Battery | 500 mAh |
| Output range | 12-30 W |
| Capacity | 1.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Mint Air.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (83 units) | Tier 1 | 14-21 days |
| Pallet (1212 units) | Tier 2 | 7-12 days |
| Container (6440 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Mint Air?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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