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Al Fakher Prime 2 Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Prime 2 protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Prime 2.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Why returns and credit notes matters on the Prime 2
Distinguish between a defect claim and a change of mind before agreeing any action.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Prime 2 |
| Brand | Al Fakher |
| Category | Flavours |
| Battery | 1100 mAh |
| Output range | 8-30 W |
| Capacity | 6.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (82 units) | Tier 1 | 30-45 days |
| Pallet (744 units) | Tier 2 | 30-45 days |
| Container (11819 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Prime 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.