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Al Fakher Prime Pro Buyer FAQ
Published 2026 · VapeWholesaleHub trade desk
This buyer FAQ collects the questions distributors ask most often about Prime Pro.
What follows is a practical view of buyer faq for the Prime Pro, written for people who place repeat orders rather than one off buys.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Why buyer faq matters on the Prime Pro
Commercial questions usually arrive before technical ones in any sourcing cycle.
Keeping a short internal note on buyer faq for each SKU pays for itself the first time a dispute arises over the Prime Pro.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Prime Pro |
| Brand | Al Fakher |
| Category | Flavours |
| Battery | 1000 mAh |
| Output range | 10-40 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 50 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Check carton quantities against the commercial invoice line by line.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (75 units) | Tier 1 | 7-12 days |
| Pallet (1648 units) | Tier 2 | 14-21 days |
| Container (13952 units) | Tier 3 | 7-12 days |
Frequently asked questions
What information should a Prime Pro enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
A short quarterly review of these points will keep the Prime Pro range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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