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Al Fakher Royal Pro Warranty and After Sales Explained
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Royal Pro line.
The Royal Pro has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Why warranty and after sales matters on the Royal Pro
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Royal Pro |
| Brand | Al Fakher |
| Category | Flavours |
| Battery | 650 mAh |
| Output range | 12-30 W |
| Capacity | 1.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (144 units) | Tier 1 | 7-12 days |
| Pallet (1988 units) | Tier 2 | 30-45 days |
| Container (16974 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Royal Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Royal Pro range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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